BPM or business process management is a system of organisation to improve the performance of a business or organisation, to achieve greater workflow and maximise efficiency. With the advancements of modern technology, many other variables have come into play.
What Is Cloud Based BPM
‘The cloud’ is an infrastructure working in abstract to the user. It allows users to work without the knowledge, expertise or control of the infrastructure itself. This allows organisations, businesses or even individuals to work without owning any IT assets. The cloud services are hosted outside of organisations firewalls, requiring less IT staff input and allowing ownership of hardware into third parties hands. Currently businesses can choose to utilise the cloud for all or some of their IT requirements. While some experts speculate that many businesses will go 100% with cloud services, most will manage a mixed strategy allowing elements of both, for example, choosing to source email onto cloud while keeping their ERP internally hosted.
BPM is essentially used to manage the processes of an organisation to increase productivity and revenue while cutting costs and improving efficiency, therefore improving the product and customer service relations. This can be done internally or on cloud computing.
Why Cloud-Based BPM
Cloud-based BPM has many added benefits, including allowing smaller companies which lack the IT resources to manage their own BPM to use the virtual resources within the cloud, essentially leasing the IT power without investing in the actual hardware. Also, the resources needed to configure and maintain a BPM may be too great for some smaller businesses or organisations which need to increase productivity, but lack the serious capital needed to invest in a full in-house IT team. If the businesses applications and data are available on the cloud, integrating a cloud based BPM could be a fantastic solution for them.
Additionally, the ability to implement a new or modified process and connect all team members to it quickly in a matter of hours, rather than week, gives the Cloud based BPM a great advantage. Some systems are fully on the cloud, while some can even have integrations between the cloud and the organisations premises.
This solution could also give an increase in flexibility, allowing access from mobile devices and remote locations when away from the premises. With the ability to run reports, assign tasks and transition items while out generating new business, a cloud solution can provide maximum time efficiency.
It is important to assess the viability of whether cloud based BPM’s provide the best solution for your business or organisation. Most systems provide a great level of adaptability and the ability to cater for many integration options.
A BPM, whether it is cloud based or more conventional, is essential in improving the efficiency of your business or organisation. It allows the flexibility in your systems to cope with the ever changing demands of today’s economy and consumers, reducing human error, miscommunications and wasted resources, to allow for a more streamlined and efficient enterprise with greater productivity.