Process Discovery / Mining

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Process Mining

We believe that latent value exists in every organization. Process Mining allows our team to document your current formal and informal business processes and to identify redundancies and opportunities for increased efficiency through process re-design.

Our deep industry knowledge, multidisciplinary analysis approach and advanced modeling capabilities consistently deliver high value results for our clients and accelerate the ROI on every process improvement  project.

Our discovery process is made up of the following 4 steps

  • Process Audit
    • Walk-through existing processes
    • Interview key stakeholders
    • Identify process strengths, weaknesses, opportunities, and threats (Process SWOT)
    • Document findings


  • Multidisciplinary Impact Analysis
    • Determine how weaknesses are impacting the overall success of the organization
    • Brainstorm how strengths can be improved upon and leveraged in other areas of the business
    • Explore how opportunities can be exploited with optimization and automation
    • Examine the threats of not addressing process weaknesses
  • Process design & prototyping
    • Envision and document the future state of processes including an optimization plan
    • Define key performance indicators (KPI’s) that will be used to measure success
    • Prototype new processes using easy to use process modelling tools


  • Validation and planning
    • Review and confirm completeness of prototypes with key stakeholders
    • Define future implementation steps and goals

Intellera applies a client team onboarding approach that has proven to be very effective and generates high employee adoption levels. Our approach to onboarding requires client team involvement in the discovery phase. This allows for higher adoption rates and also provides key insights into process optimization and the identification of efficiency opportunities.


We will lead you through every step of the process. Call us today to find out how we can help you.

Contact us now !