Business process software support: Intellera is committed to ensure that your systems are up and running and providing the benefits you require. This is achieved by providing the right level of service to minimize your downtime and maximize your resources.
Business Process Software Support
We offer you flexible support options, based on your business and IT needs.
We offer you support based on your business and IT needs
Benefits of working with us
- Multi-disciplinary resources: Each support resource on our team has worked on client implementation projects. This means that each resource understands that support is not just about fixing something that is broken. We are focused on finding out why, and making sure it does not happen again.
- On-line client support portal: We are proud to say that we use our own Business Process Management software, WorkflowGen (link to WorkflowGen) to manage our support process including submission, routing, escalations, and closure. This ensures that every support request you make can be easily tracked to ensure that we resolve your problems in the least amount of time.
- Certifications: Each support resource has been certified on all relevant technologies and platforms.
We will lead you through every step of the process. Contact us today to find out how we can help you.